Erica Allison

Where is the Civility?

Lately, it feels like we’ve gotten off track. We, being the collective group of us interacting with one another on a regular basis. In the grocery store, on the playground, in our offices, with our clients, in our comments, in public forums like the New York Times…it’s in these places that I feel like we’ve gone astray. We’ve become uncivil. Quick to judge. Quick to jump to conclusions. Quick to share really nasty opinions with friends, co-workers…the world.

Where is the civility? Where is the commitment to treat each other with consideration and respect, to behave calmly and reasonably, even during heated debates? Sure, it’s hard to do that all the time. There are certainly times when it’s important to share information (as negative as it may appear) in order to protect someone, educate, achieve justice, or to defend oneself. However, it’s equally important to do so with civility. With consideration and respect. Calmly and reasonably.

Choose Civility Redux

Image found on Flickr by techmsg

We can all think of several examples of missed opportunities for civility. Recent elections across the country brought out a wave of unusually vitriolic language, rather than civil discourse.  We have anti-gay protesters showing up at military funerals…yes, it’s your right to protest, and the Supreme Court has deemed it worthy of protection, but is this really the most civil way to show your disagreement? Are you showing respect and consideration to the families of these soldiers?

The U.S. Supreme Court in Washington, D.C. on Wednesday upheld the Westboro Baptist Church's right to protest outside of military funerals.

Courtesy of the Associated Press

And then there’s Charlie Sheen. Bless his heart (we can say that here in the South when someone has apparently gone so far off the deep end, there’s just no turning back. He’s become the poster child of vitriolic rants and much in need of a dose of civility lately when he’s appeared in interviews on television or radio ‘chats’.

Many of us recently witnessed a very public rant against the entire PR industry -showcased in the New York Times.  What a missed opportunity for civility! There have been several posts and comments around the topic, and the ‘ranter’ again had an opportunity for civil discourse and debate when he responded to Jenn Whinnem on Soulati’s blog Tuesday night.

I’m not going to belabor the point here; I’m going to suggest we move on.  Let’s acknowledge the fact that he behaved badly (without civility) and that we as PR professionals need to do a better job of educating, prepping, and interviewing our clients.

tranquility.

Image found on Flickr by tobym

Going beyond these examples, that rant, the PR industry, and this blog, I’d like to implore you (all of you) to commit to acting with civility.  Show respect and consideration, even during heated debates.  Discuss, tweet, post and comment with civility.  Trust me, people are watching. They learn from you.  They look up to you.  Setting this example will cost you nothing.  The payoff?  Immeasurable.

Photo links:  Civility, Protesters, Tranquility

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@PatriciaNixon How nice to meet you! Thanks for stopping by and for the link to your blog post (never worry about leaving links - I like it!). I'll connect on LinkedIn as well; glad you found me on Arik Hanson's blog (always nice to know how someone made their way over here!). I think folks think they're in some sort of Wizard of Oz scenario on line where the person behind the curtain will not be revealed and they can say/do whatever they feel like without repercussion. I also think a herd mentality takes over sometimes and people get all caught up in their 'awesomeness' or in the moment and just go on out on the limb of crass discourse. Glad to know I'm not alone in my distaste for it!

@3HatsComm @EricaAllison @GACConsultants Charlie is my age and I'm a fan of the show -- not so much anymore. I just can't respect the idiotic behavior he's displayed... I can't imagine this will help his career, on the contrary, I think he's damaging it significantly.

@3HatsComm @EricaAllison @GACConsultants Charlie is my age and I'm a fan of the show -- not so much anymore. I just can't respect the idiotic behavior he's displayed... I can't imagine this will help his career, on the contrary, I think he's damaging it significantly.

My oh my! Erica, you sure hit this one on the head. I'm so glad you said it here, but I've actually posted such a discussion in LinkedIn groups and on my own blog about the same issue. It seems that behind the smoke of social media, people have forgotten or no longer care about healthy, fun debates. I can disagree wholeheartedly and attack an issue with flair, but I'm not going to attack the f*cking small-minded idiot who said that dumb sh*t and whose mother never should have given birth to him. <-- You get that *that's* a joke, but I've honestly seen so much posted in forums such as LinkedIn. REALLY???? And you're marketing to get new business? From whom? Blows my mind every time. I sent you an invite on LinkedIn, by the way, in response to some comments you posted on Arik Hanson's blog. Good thoughts. Public Forums 101 – Debate; Don’t Debasehttp://www.nixonvs.com/blog/index.php/public-forums-101-debate-don-t-debase-1 Just thought I'd share my view on the topic, but not trying to hi-jack your audience. Just so glad someone else really gets it. I'm in fine company, indeed!

@3HatsComm Davina, I'm always glad to see you! Thanks for stopping by and for leaving your comments! Fun, as always!

Late to the party but glad I came. :-)

@sydcon_mktg Agree to disagree, do it respectfully, strive for common ground. WORD to all of that. If someone has an opinion, why is it hard to understand and respect others will have opinions of their own, and shocker they may not always agree with yours? The other thing in this whole civility battle is when it turns into personal attacks. I try to debate the topic, the issue not the person. FWIW.

@EricaAllison @GACConsultants I too love the word douchebag, but it's not always the case Mark. Is or will Charlie Sheen be unemployable after this? IDK. He is that WTH? train wreck, collecting followers and "fans" by the masses by acting like a crazy douchebag. Read a piece by Jezebel founder in the NYT on how and why he gets the "drunken, bad boy" pass whereas others, in similar situations have crashed and burned. He's uncivil and disrespectful; polls show the public is growing tired of it; and yet it's still making the rounds as "news" because it's what sells, gets ratings. Little off topic, FWIW.

It's funny you wrote this because I read the original NY Times blog post (have you seen the one he posted today?) I wanted to rant about the gazillion other awful things he's written (100 things my waitstaff will never say). But I let it sit for a few days and found a leadership lesson by using his story as an example. shonali wrote about reflection on spinsucks and, between that and your post here, we all need to take a step back and think. For once.

@ginidietrich Yep, I saw the original, your post about it and then what shonali wrote about reflection on spinsucks . All of that taken together weighed on me for a bit and then inspired this post. I did read that 100 things my waitstaff will never say - the Chef that I represent is thankfully is not like this one. I'll have to check out today's post. And yes, we should take a step back and think. Hey, what a treat to have you here! Thanks for stopping by!

@ginidietrich Ok, I just hopped over to read today's post. Wow. I'm just trying to figure out why NYX gives this guy such leeway - oh, wait a minute, I know...because he got a gazillion comments, generated a million hits (I'm guessing there, but I'd guess it's a lot), and has people (you and me) coming back today to read what else he's gonna say. He's their Charlie Sheen...he's the train wreck you can't quite turn away from. You're so puzzled by how it was allowed to happen, so you keep looking and reading, trying to discern some deeper meaning and reason behind the diatribes and attacks on an entire industry. I wonder if like the folks at CBS, the NYX will give him just enough room to 'do his thing' before either reeling him in or cutting him loose entirely. I'll stop now and reflect.

@EricaAllison I'm too late to comment back to you on this because we've already talked it to death today. But I've been reflecting and have some thoughts to share with you. P.S. Will you guest blog for us?

@ginidietrich Are you kidding me???!!!???? Of course I will! Just tell me when...any preferred topics? :)

@EricaAllison And the funny thing is, @ginidietrich and I did NOT put our heads together to come up with those two posts! This is a fab post, Erica. I agree with you: let's move on. Thank you so much for the mention as well.

Hi Erica - very sage advice here... You said it -- people are watching you, everything you do... Leaving behind civil, respectful, considerate social footprints will help form a positive public opinion about who you are. As a professional, it certainly doesn't serve you well to percieved as a douchebag. Make ti a great Thursday : )

@GACConsultants I love it when people use the word douchebag here! :) Thanks for stopping by Mark and you're right, our social footprint says a lot about us - making it a positive one is very powerful. I'm planning to make it a really great Thursday! You, too!

Thank you for this piece! This is something that frustrates me to no end, as a business owner and more importantly as a parent! I have had discussions like these with my Mother-in-law a lot lately. Being 77 she likes to say "what is the world coming to?" or things of that nature. It seems everywhere we turn there is such a "me" mentality or a sense of entitelment. We live in a world of quick change and growth, and if you don't keep up or are unwilling to change you get left behind. I am not afriad of change, as a tech firm, we embrace it. However, the civility and compassion of the generations before us is something to embrace and teach our children. Compassion for others is essential, helping each other for the greater good. We do not all have to agree, but is it so hard to disagree with respect and still try to find some common ground? I gladly accept your invitation to be more civil to each other! I agree, people are watching, let's set good examples for our collegues, and more importantly for the next generation and our kids!

@sydcon_mktg I couldn't agree more with you as a parent. It's something that can be taught or destroyed simply by how we behave and right at the moment that our youngest among us pays attention. Thanks for accepting the invitation!

Am impressed with your time to portray these examples, feed them with links and wonderful images to tell the story; I could not agree more wholeheartedly with your assessment. Thanks for including my blog and Jenn Whinnem's post in re the Hamptons' NYX anti-PR ranter. As per your invitation to be more civil with/to one another, I felt much the same and am taking a direction to define public relations. Today's blog launches the series, and I'd like to invite you, Erica, to help. http://soulati.com/blog/what-is-pr is where you can consider a response or send me email with it and I'll be republishing. I don't plug my stuff on others' but we're tracking on a topic here; if we define what we do, educate the masses, will it help with civility? Certainly hope so.

@Soulati Thank YOU for stopping by and for the RT of the post. I noticed you were going to launch that series and will gladly chime in. Never worry about including relevant links here - mi casa es su casa, my dear. So glad to have met you and your blog this week!

What I wouldn't give for an autosave feature on LiveFyre. Two times I've written responses to your posts and twice they have disappeared. Ouch. Great program, but frustrating at times. I think civility starts with realizing the other person has a point. We might not agree with it...but who are we to think we can change years of entrenched thinking with a 10 minute conversation. Its actually a little arrogant on our parts. We wouldn't want someone to think we were that weak minded. So, it comes down to respecting the other person and listening, even if we don't always disagree. We can control our position in a conversation and that's it. I think the softer approach (which works perfectly with social marketing and networking) is better. Show people over time, with your actions, what you focus on, and how you deliberately influence with subtlty. You catch more flies with honey...I believe is the saying. Here here for civility.

even if we don't always "agree" that is...

@hannush Thanks for jumping on this so quickly and yes, I've had issues with losing my comments on other blogs before as well. Frustrating for sure. I agree with your approach and really try to do it on a regular basis. Sure, I have my moments, but rarely does it go far. I just don't think the end result is worth it - takes too much time to recover. And I knew you meant 'agree'! :)

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  1. [...] standards. As one of the bloggers who posted a series of articles on this debacle and its fall out (assisted with a guest post by the lovely and talented writer Jenn Whinnem), the theme for me [...]

  2. [...] I also blame our brothers and sisters who reside on the media side; pointedly, The New York Times Small Business Blog. It gave carte blanche to a jamoke to blog anti-PR sentiment on a global soapbox and, as a result, he incited an entire profession. (Sorry, no more links being handed out to this dude.) He’s not the only one; you can read many more examples on Spin Sucks; Gini Dietrich does a fantastic job in support of the profession, via Shonali Burke at Waxing Unlyrical where she recently covered the TechCrunch whine at a PR pro. She revisits the same topic a bit deeper March 7 here, on Spin Sucks. “Where is the Professionalism in PR?” Allison Development Group, that’s Erica’s blog, speaks forth on Where’s the Civility? [...]

  3. [...] = ''; } Tomorrow is another day…See You AgainWhere is the Civility? ul.legalfooter li{ list-style:none; float:left; padding-right:20px; } .accept{ display:none; [...]

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